Refund

James Andrews-Coulter

• November 30, 2023 09:15

Did not mean to purchase plan. Would like a full refund asap.

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  Ariel H.

  • November 30, 2023 10:16

  Hi James,

  Thank you for reaching out to us.

  We are sorry to hear that you have decided to cancel your subscription. 

  If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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  James Andrews-Coulter

  • November 30, 2023 10:18

  As mentioned I didn’t mean to purchase the plan yesterday and would like a full refund please

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  KC George

  • November 30, 2023 10:44

  Hi James,

  We've cancelled your Personal Cloud monthly subscription and issued a refund. The amount should get credited to your payment method within 7 to 10 business days.

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