ERR_TOO_MANY_REDIRECTS After site update > Brizy Cloud Sync

This is an issue that has been ongoing for people for many years now without resolution. I feel like many of us are a broken record on here and coming to support for the same issues time and time again leads us collectively to believe that resolving these issues is not important to the Brizy team.

I think I speak for many when I say that Brizy Cloud Sync is one of the reasons why we use Brizy. This is also the buggiest part of Brizy.

In my case, my site (https://drsamuelmann.com) was working fine. I added a new blog post and walla! Too many redirects. Beyond frustrating because this is a client's site, it is live, and they pay me to make sure it works.

I've done the following:

1. deleted var and cache contents - no luck
2. deleted and reinstated htaccess - no luck
3. cloned entire project to a new workspace and updated contact forms again then downloaded sync file, uploaded and tried again - no luck

Here is what is happening:

Status Code    URL    IP    Page Type    Redirect Type    Redirect URL    
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/
302    https://www.drsamuelmann.com/    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/install_step_1.php
302    https://www.drsamuelmann.com/install_step_1.php    151.106.107.117    server_redirect    temporary    https://www.drsamuelmann.com/

It is stuck in a constant loop.

I speak on behalf of a lot of people who paid money to have access to the Brizy Sync feature. I've tried everything mentioned in all the other support issues (and frankly there wasn't much help from the Brizy team on this)

I need to get this site back up. It affects my business, my client's business, and your reputation.