Custom domain

PAULA GRACIA

• May 16, 2023 07:51

Hi, I published my own domain 2 days ago, however, when I try to open the link, it says that the site is not secure and the website doesn´t appear.

Both current data are green.

Thank you.

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  KC George

  • May 16, 2023 08:39

  Hi Paula,

  Can you please mention your custom domain so that we can check?

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  PAULA GRACIA

  • May 16, 2023 08:40

  Hi! libyka.com

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  KC George

  • May 16, 2023 09:15

  Hi Paula,

  A DNS lookup of your domain shows that apart from the A Record you have added, your domain also has a AAAA record with the IP V6 address 2001:8d8:100f:f000::200. 

  

  Can you please sign in to your domain account with https://www.ionos.com/ and delete the AAAA record associated with your domain libyka.com?

   

  Then sign into Brizy Cloud Dashboard, delete your custom domain, add it again and wait for half an hour for the SSL to be auto generated.

  

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