Refund

karim kabalan

• May 15, 2023 10:29

Hi, I would like to ask for a refund for Brizy please. I decided to take a different approach to my website.

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  Ariel H.

  • May 15, 2023 11:39

  Hi Karim,

  Thank you for reaching out to us.

  We are sorry to hear that you have decided to cancel your subscription. 

  If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,
  Ariel H.

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  karim kabalan

  • May 15, 2023 21:13

  So you guys are processing the refund automatically from your end?

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  Ariel H.

  • May 16, 2023 08:39

  Hi Kenneth,

  Thank you for contacting us.

  We want to ensure that your cancellation and any potential refund are processed accurately and promptly.

  Before proceeding with the cancellation or refund process, we kindly ask for your feedback that lead you to cancel the subscription. You may also submit a cancellation request from the Brizy dashboard → Payment → Cancel request.

  Best regards,
  Ariel H.

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  karim kabalan

  • May 16, 2023 10:03

  I already provided feedback that nothing was wrong with the product I just decided to go in a different direction.

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  karim kabalan

  • May 16, 2023 10:05

  Please process my refund and cancellation thank you!

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  Ariel H.

  • May 16, 2023 10:51

  Hi Karim,

  Thank you for your patience.

  I have received confirmation that your refund has already been processed, and we would like to inform you that it typically takes 5-7 business days. It may take less time, depending on your bank. 

  If you have any questions or concerns, please don't hesitate to contact us.

  Best regards,
  Ariel H.

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