Pop ups problems

Ivan Vitov

• May 12, 2023 09:55

Hello! Something strange is happening with automatic pop-ups. I make a standard window, even from templates. 2 fields for entering information. and with automatic display after N seconds. But! the window is shown, but it is not possible to enter data, and if I close this pop-up window, then there is another pop-up window in the background where you can enter data!??
It turns out that 2 pop-up windows superimposed on each other open. one of them doesn't work..
what to do?
the latest version is installed -pro.

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  KC George

  • May 12, 2023 10:08
  • Edited

  Hi Ivan,

  Can you please open your popup, select the popup settings icon and select 'Display Conditions'?

  

  Please share a screenshot of the Conditions tab of the Display Conditions screen.

  

  We will then give you a work around to temporarily fix this issue.  

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  Ivan Vitov

  • May 12, 2023 10:21
  • Edited

  Here's a screenshot. This project is a Landing page and there is only one page. I tried to enable the display on all pages and specifically on one selected one.
  
  

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  Ivan Vitov

  • May 12, 2023 10:27

  I don 't know how , but now everything has worked correctly )

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  Ivan Vitov

  • May 12, 2023 10:34

  Now i use this option 
  Include- pages - all/
  
  

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  KC George

  • May 12, 2023 11:04

  Hi Ivan,

  If the issue persists, please try this work around. Instead of Include - Pages - All, please try the option Include - Front page.

  

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