my qr codes are not being send anymore in email

Marielyne Nillesen

• November 22, 2023 09:24
• Edited

I use events tickets plus.

When people buy a ticket, they get an qrcode send through email.

It was always working, but no longer since november.

People get their ticket, but the qr code isn't shown.

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  Ariel H.

  • November 22, 2023 10:47

  Hi Marielyne,

  Thank you for reaching out to us.

  To assist you better, could you please provide the URL of your site so we can inspect it?  Additionally, it would be helpful if you could provide a step-by-step procedure to replicate the issue you're experiencing.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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