Server don´t resond after installing Brizy Pro

Sarah Wennbom

• May 11, 2023 16:23

Hi, I just bought Brizy Pro and istalled it on my website wmdwebb2.se. I started using Brizy as usual (tried the carousel and template blocks) and suddenly I can´t acces my site or WordPress. It says the server is down or something like that. I can´t even log in into WP and delete Brizy Pro, I just get an error page. Could it be Brizy Pro that causes this?

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  KC George

  • May 12, 2023 06:07

  Hi Sarah,

  If your WordPress Dashboard became inaccessible immediately after installing Brizy Pro, it is likely that Brizy Pro caused the issue. This is quite uncommon though. Are you still unable to access your WordPress dashboard, or was the server down only briefly?

  It may be ideal to use the support of your hosting provider https://www.loopia.com/ to restore your WordPress Dashboard; They would also be able to evaluate what event led to the server issue.

  Once your WordPress Dashboard becomes accessible, if you need help with setting up Brizy Pro, please get back to us. We can do this for you.       

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