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Embed on a Popup

Kristoffer F Poore

Hello,

I created a popup window with an embed code in it for a embeddable form. 

I'm trying to get it to trigger on click (a button), but when I program this, I get a pop-up bug. It shows the form twice on one layer, and then another pop up on top of that with no form. 

I was able to get this pop-up to work without issue by setting the trigger to "click," but realized that the click trigger works when the user clicks ANYWHERE on the page and not specifically on a button.

How do I get this to work on a click for a button? 

Page is: http://www.chrisandlouvi.com/rsvp

Thanks!

Kris

 

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Comments

6 comments

Date Votes
  • KC George

    Hi Kris,

    Broadly there are two types of popups one can create with Brizy Cloud. 

    • On-click popup: This popup triggers when the user clicks on a button/ icon/ text/ image
    • Conditional popup: This popup triggers when a specific condition is fulfilled on the page (like n number of seconds elapsed after page load, user clicks x times on the page, the user has visited n number of pages etc.)

    The Brizy Cloud external popup is a conditional popup and it cannot be implemented as an On-click popup. On-click popups can be set only within a Brizy Cloud project (and not as an external popup)

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  • Kristoffer F Poore

    Hi KC George, thanks for the explanation.

    Do you have a solution?

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  • Ariel H.

    Hi Kristoffer,

    Thank you for keeping in touch.

    I've prepared a screencast for you on this link: https://youtu.be/1bEexWjF1gQ

    Best regards,
    Ariel H.

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  • Kristoffer F Poore

    Hi Ariel, Thank you for taking the time to help me solve the issue, and for the thoughtful screencast!

    The strange part is the process you outlined is precisely what I did originally, which resulted in the error. I will try again and start from scratch. Perhaps there was an error somewhere else along the way. Thank you!

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  • Kristoffer F Poore
    • Edited

    Ariel and KC George:

    Thanks for your help. Ariel, your video was super helpful. I re-created the form the same way you did and didn't have any issues. It created the form perfectly.

    But, today, I'm viewing the page again and clicking the button, but the pop-up is now appearing twice (two layered on top of each other). I didn't touch the page since creating it, so this seems completely random as to why it would do this. I don't have any conditions set.

    Any ideas?

    https://www.chrisandlouvi.com/rsvp

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  • KC George
    • Edited

    Hi Kris,

    It appears that you have two sets of RSVP code added to your webpage. Please remove your embed code and paste one of the codes listed below and see if the issue gets resolved.

    <script id="qs-embed-645be6899d3a319f6a9d0884">(function(p){var s=window.document.createElement('script');s.src=p.a;s.setAttribute('data-form-id',p.b);s.setAttribute('data-url-params',p.c);s.setAttribute('data-runner-id',p.d);s.setAttribute('data-css',p.e);s.setAttribute('data-dimensions',p.f);window.document.head.appendChild(s);})({"a":"https://form.questionscout.com/qs-form-script.min.js","b":"645b124d59c356073ef9d30c","c":"[]","d":"qs-embed-645be6899d3a319f6a9d0884","e":"","f":"[\"100%\",\"600px\"]"})</script>
    <iframe src="https://form.questionscout.com/645b124d59c356073ef9d30c" frameborder="0" width="100%" height="600px" id="btsuqovprwgd" class="qs-form" style="width: 100%; height: 600px;"></iframe>
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