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deactivate my subscription? how?

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6 comments

  • Ariel H.

    Hi Robert,

    Thank you for reaching out to us.

    We are sorry to hear that you have decided to cancel your subscription. 

    If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

    Your feedback will help us identify areas for improvement.

    Best regards,

    Ariel H.

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  • Robert Andre Johansen

    I want to deactivate subscription. So continue the subscription. Don't cancel it like now. How???

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  • Ariel H.

    Hi Robert,

    Thank you for the update.

    I assume that you were looking to continue your subscription until it expires. Is this what you are trying to say?

    Kind regards,
    Ariel H.

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  • Robert Andre Johansen

    Hi. Is it possible to activate it again? One question. Will I be able to create packages with pricing that my customers Can buy manual? Or do i need to help with This prosess Robert André Johansen Kundeservice Bookingtjeneste.no post@bookingtjeneste.no Bronns gate 5, 1610 Fredrikstad bookingtjeneste.no (https://bookingtjeneste.no/

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  • Robert Andre Johansen

    Yes. Robert André Johansen Kundeservice Bookingtjeneste.no post@bookingtjeneste.no Bronns gate 5, 1610 Fredrikstad bookingtjeneste.no (https://bookingtjeneste.no/

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  • Ariel H.

    Hi Robert,

    Thank you for keeping in touch.

    We don't have a way to stop auto payments, but you can ask to cancel your subscription from Brizy dashboard ⇾ Payment⇾Cancel request.

    This will keep your subscription active until the expiration date.
    If you wish to continue with your plan, you can purchase it again from our official website using the same email address. This way, you will still have access to your projects.
    With your current Agency plan, you should be able to create your own packages and pricing, which you can sell to your clients.

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

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