Global Elements Gone in Editor

Chris Gomez

• November 19, 2023 09:34

All global blocks are not displaying within the Brizy Editor on a client site. See screenshot of the page within editor and now look at what displays front end: https://www.candy.gi/product-category/sales/

 

EDITOR:

 

FRONT END:

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  Ariel H.

  • November 20, 2023 09:15

  Hi Chris,

  Thank you for reaching out to us.

  Please verify if this issue persists with the most recent versions of Brizy.

  

  Additionally, does the problem still occur if you deactivate all other plugins except for Brizy and Brizy Pro?

  If the issue persists, I recommend setting up a staging version of your website where the issue can be replicated and providing us with the login details. This would allow us to further investigate this issue without affecting your live site.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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