URGENT: Forms are not working

Rácz István

• November 19, 2023 09:14

Dear Team,

We're in the middle of a major campaign that is currently running, with thousands of forms being filled in every day, and where forms have been down since 9.20 this morning. We tried copying the form, creating a new form, but nothing. I don't know if this has anything to do with today's brizy update. The affected page is: https://www.logiblackfriday.com/

Please help us immediately to restore the form functionality.

With thanks,
Mate

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  Ariel H.

  • November 20, 2023 08:39

  Hi Mate,

  Thank you for reaching out to us.

  I have inspected this page, but the form appears to be working, and I was redirected to your thank-you page - https://imgur.com/25VgzAA

  If you're not receiving the emails from your contact form, please try using a different email address and see if this helps.

  Meanwhile, kindly review the Leads section to check if your messages are found there - https://imgur.com/KPPqJr3

  Best regards,
  Ariel H.

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