Why did my licenses for all of my website not update to a new expiration date after I renewed?

Gary Blakely

• November 17, 2023 18:02

Why did my licenses for all of my website not update to a new expiration date after I renewed?

I have to keep adding a new generated license whenever I need to edit one of my sites

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  KC George

  • November 20, 2023 04:55
  • Edited

  Hi Gary,

  We regret any inconvenience caused. On the day of renewal, your licenses should have had a one-year extension of validity. I have now manually extended the validity of each of your licenses.

  This might have occurred as a result of your license renewal being delayed. November 06, 2023 was the renewal date; however it was renewed on November 11, 2023.

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