Wrong Payment

Staily Style, Daily

• November 17, 2023 08:45

Dear Brizy Customer Care,

I am writing to request a refund for the subscription to your website creation service, which was accidentally renewed today. My name is Riccardo Esabon, I apologize for the inadvertent renewal. I haven't used your service for years as the website I created was part of a business project that never took off.

Given my current situation and the accidental renewal of my subscription, I kindly request a full refund of the charged amount. I understand it was my oversight not to cancel the subscription in advance, but I hope you can understand my circumstances and assist me in resolving this matter.

I am available to provide any additional details or information you may require to process my refund request.

Thank you for your understanding and assistance. Please confirm the receipt of this request and provide instructions on how to proceed with the refund.

Best regards,

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  Ariel H.

  • November 17, 2023 15:48

  Hi,

  Thank you for reaching out to us.

  I received confirmation that your subscription is now cancelled. You can anticipate the refund to be processed and credited back to your account within 5-7 business days, or even sooner.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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