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11 comments

Date Votes
  • Umut Korpe

    I noticed that automatic translation is not working on any of my sites, please urgent support my brizy account: Umutkorpe@gmail.com

    0
  • Ariel H.
    • Edited

    Hi,

    My apologies for the delayed response.

    Could you please confirm if this occurs in all your projects?

    Best regards,
    Ariel H.

    0
  • Umut Korpe
    • Edited

    In all my projects, many language translation pages do not work, automatic translation does not work. Google ads ads on multiple language pages for 2 days have been wasteful, our customers are complaining :(
    This is a very big problem, could you intervene urgently?

    0
  • Ariel H.

    Hi,

    Thank you for the update.

    I have now reported this issue to our senior support team.  I will get back to you as soon as I have an update.

    Sorry for the inconvenience.

    Best regards,
    Ariel H.

    1
  • Umut Korpe

    translations are still not working on any site, what is the situation, we have kept our website owner customers waiting for days. please urgent solution, this is a huge problem and it has been going on for days!

    1
  • Umut Korpe

    my sites are multi-language, the translate feature does not work, days have passed, what is the problem, how and when will it be solved?

    1
  • Ariel H.

    Hi,

    My apologies for the delays,

    Unfortunately, this is an ongoing issue, and we're trying our best to resolve the issue as soon as possible.  I understand how frustrating it can be for you and your clients, and I apologize for any inconvenience this has caused. We will keep you updated on our progress.

    Best regards,
    Ariel H.

    0
  • Umut Korpe

    he has not been working for days since the weekend, when will the master be resolved. This problem has gone too far!

    0
  • Ariel H.

    Hi.

    Thank you for your patience, and we apologize for the delays. We are actively working on it and expect to have an update for you within the next 24 hours. 

    Kind regards,
    Ariel H.

    1
  • Umut Korpe
    • Edited

    We have been using the wp and cloud version since Brizy first came out. This is the first time we are faced with such a big problem and delay. As an agency, we feel very original, surprised and insecure. Not being able to explain to our customers, seo and googel ads have lost thousands of dollars, the 404 destruction that will occur in seo is very terrible. Error happens all the time, we understand we are in the software business, but it is very sad and distrustful to say that the problem lasts 4-5 days and still wait. I wish such a problem does not happen again in the team of Dimi and brizy. We are very worried about the brizy cloud version. please let's allocate this trust again 🙏

    0
  • Umut Korpe

    Problem solved, thanks. I hope not to experience this kind of trouble again. 🙏

    0

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