Cancel Subscription button not working.

Aaron Budarick

• April 29, 2023 08:06

Hi there,

I no longer need my account with Brizy and am trying to cancel the auto renew.

The "Request Cancellation" button on the account page does not work.

Can you please cancel my subscription, and or fix the button so we can cancel our subscriptions.

Kind regards,

Aaron

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• 

  Ariel H.

  • May 01, 2023 08:20

  Hi Aaron,

  Thank you for reaching out to us.

  We are sorry to hear that you have decided to cancel your subscription. 

  If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Best regards,

  Ariel H.

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• 

  Aaron Budarick

  • May 01, 2023 13:11

  Hi Ariel,

  Thanks for your reply.

  Is my auto-renew cancelled?

  I no longer need a webpage builder as I no longer have a webpage.

  When I used Brizy, it was great.

  Can you please confirm that the auto-renew has been cancelled?

  Kind regards,

  Aaron

   

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• 

  Ariel H.

  • May 01, 2023 13:49

  Hi Aaron,

  Thank you for keeping in touch.

  I have already sent in the request. I will get back to you as soon as I have confirmation.

  Kind regards,
  Ariel H.

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• 

  Ariel H.

  • May 02, 2023 08:24

  Hi Aaron,

  Thank you for your patience.

  I received confirmation that your subscription is now canceled.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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