The site is not displaying correctly!

Dmitry Dovgalenko

• November 06, 2023 12:50

Hello, I need your help. This is the situation that happened without my intervention. The first view is in the editor, the second in the browser. Tested on 10 devices and browsers. CDN is not used.  What should I do?
Website address:----

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  Ariel H.

  • November 06, 2023 13:48

  Hi Dmitry,

  Thank you for contacting us.

  Please also check if you have any optimization plugins enabled on your site such as JetPack, or something similar, temporarily disable it and see if this resolves the issue.

  Otherwise, this is something we would like to investigate from your dashboard. Kindly share the WordPress credentials with us, so we can take a closer look into this issue. Please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/14903078194066
  WordPress Admin URL:
  Username
  Password

  Please make a full backup of your site as a precaution before providing us access.

  Best regards,
  Ariel H.

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  Ariel H.

  • November 07, 2023 13:56

  Hi Dmitry,

  Thank you for your cooperation, this issue was fixed in our recent update - https://imgur.com/L42GsUc
  After updating Brizy Pro, the page is now working as expected - https://i.imgur.com/yE6ayqF.jpg

  Please try this at your end to confirm, don't forget to clear your browser cache before loading your site.

  Best regards,
  Ariel H.

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