I need to cancel my brizy cloud subscription

Robert Zelenka

• November 03, 2023 08:17

Neveer found out how to cancel it on my own so PLEASE CANCEL MY BRIZY CLOUD SUBSCRIPTION. THANK YOU

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  Ariel H.

  • November 03, 2023 09:44

  Hi Robert,

  Thank you for reaching out to us.

  To cancel your subscription, please follow these steps:

  1. Log in to your account dashboard.
  2. Click on the "Account" tab.
  3. Select "Payments" from the menu.
  4. Scroll down to the bottom of the page.
  5. Click on the option to "Request Cancellation".

  Screenshot - https://i.imgur.com/FrvE27T.png

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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  Robert Zelenka

  • November 03, 2023 09:49

  Hi,

  by selecting "Payments" from the menu I am gettin into https://billing.brizy.io/ and there's nothing like on your screenshot ... I have a brizy cloud subscription, it looks different there

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  Ariel H.

  • November 03, 2023 10:04

  Hi Robert,

  We are sorry to hear that you have decided to cancel your subscription. Please confirm the email address associated with your account, so I can send in the cancellation request for you, and we would greatly appreciate it if you could take a few moments to share the reasons behind your decision. 
  Your insights will be incredibly helpful and will help us identify areas for improvement.

  Best regards,
  Ariel H.

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  Robert Zelenka

  • November 03, 2023 10:06

  Hi,

  here's the email address -----

  Thanks

   

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  Ariel H.

  • November 03, 2023 13:22

  Hi Robert,

  Thank you for your patience.

  I've received confirmation that your subscription is now cancelled. 
  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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