preview doesn't match with updates

Rosa Puddu

• April 25, 2023 14:33

I'm trying to update the site, but if I look for it with incognito browsing, it gives me my previous site as a result, why?  (dim-webagentur.de)

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  Ariel H.

  • April 25, 2023 16:07

  Hi Rosa,

  Thank you for contacting us.

  Could you please provide us with a screenshot demonstrating the issue?

  Meanwhile, please also try to preview your site using another browser and see if this makes any difference.

  Best regards,
  Ariel H.

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  Rosa Puddu

  • April 25, 2023 16:13

  hi, you don't need the screenshot, for example at the top right where there is the logo, I refreshed the page and you click on the logo it shouldn't give anything, instead it directs you to a wrong wordpress page, I also installed a plugin for the cache , what should I do ?

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  Ariel H.

  • April 25, 2023 16:25

  Hi Rosa,

  Thank you for the update.

  Could you please provide us with the URL, so we can reproduce the issue at our end? If you prefer to keep it private, we won't show it on this support page.

  Meanwhile, please find the option to purge your cache plugin or temporarily disable it and see if this will make any difference. 

  Best regards,
  Ariel H.

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