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  • Ariel H.

    Hi Nick,

    I apologize for the difficulty you're experiencing with this issue. While I attempted to replicate it on my end, I didn't encounter the same problem. Would you mind trying it in incognito mode or using a different browser to see if the issue persists?

    If this doesn't make any difference, please consider providing us with temporary access to your WP Admin login details so that we can conduct a more thorough investigation of the issue. Please add us as a user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/14782033337618
    WordPress Admin URL:
    Username:
    Password:

    Please ensure that you have a full backup of your website before granting access, as a precaution.

    Best regards,
    Ariel H.

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