Errors on page builder back-end and site not responsive

Ismael Trejo

• October 31, 2023 17:07

Hi, we just updated the brizy plugins on our website https://fasttrack-cdl.com/ , and I noticed multiple things broken on my site, text isn't responsive, headlines are off. When I deactivate Brizy pro, it goes back to normal. It seems to be a glitch with brizy free and brizy pro. As you can see in the below screen shot, the titles are not responsive.

But, when I turn Brizy pro off, they look like the below:

When I try to edit the homepage in Brizy live builder, I additionally get this message:

For now, I've turned off the pro plugin so that the site doesn't look broken but, we need the pro plugin on for certain features. Can you please advise and help us fix this?

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  KC George

  • November 01, 2023 08:53

  Hi Lena,

  Are you using these versions of Brizy and Brizy Pro?

  

   

  Can you please carry out this experiment to begin to troubleshoot this issue? Please activate Brizy Pro and deactivate the following plugins one by one and check if the issue resolves. (This is to check if the latest Brizy Pro version has incompatibility with these plugins)

  • Perfmatters
  • Astra Addon
  • LifterLMS

  If none of the above helps, please get back to us. We will need access to your WordPress Dashboard to offer further help.

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