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Saved Block/Layout library not syncing properly

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5 comments

  • Andres Godoy

    Here's how the two libraries look like... See the difference in number of blocks/layouts even with the same account.

     

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  • Ariel H.

    Hi Andres,

    Thank you for contacting us.

    Please ensure that you have PHP v8.0 or higher on website A.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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  • Andres Godoy

    That did the trick, thanks so much Ariel.

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  • Sandra Naumann

    I am running into a similar problem.

    all servers have PHP8+

    none of my saved layouts show a preview

    no matter which browser on which computer. I have this issue since a couple months.

     

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  • Ariel H.

    Hi Sandra,

    Thank you for reaching out to us.

    Could you please try updating the following settings in your php.ini file and see if this resolves the issue? If needed, you may want to contact your hosting provider for assistance with these changes:

    max_execution_time = 300
    max_input_time=600
    max_input_vars = 6000
    memory_limit = 512M
    post_max_size = 128M
    upload_max_filesize = 32M

    If you have cPanel access, you can also make these adjustments yourself by going to Select PHP Version, clicking on the Options tab, and modifying the settings there.

    Best regards,
    Ariel H.

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