I can't access the Brizy Cloud dashboard.

OH SUCCESS DAY

• October 29, 2023 04:07

I can't access the Brizy Cloud dashboard.
See picture below
I need to make some changes to my website right now and I'm in a hurry.
I can't even access it through another browser, Edge.
I need this resolved quickly.

0

• 

  KC George

  • October 30, 2023 05:51

  Hi 

  You were accessing an incorrect URL https://www.brizy.cloud/multipass/login. Please use this URL to access your Brizy Cloud Dashboard https://www.brizy.cloud/dashboard

  You can also login into your brizy.io account, scroll down and click on the 'Go To Brizy Cloud' button to access your Dashboard.

   

  0
• 

  OH SUCCESS DAY

  • October 30, 2023 08:43

  Hello,

  No, it doesn't.

  I've had good access to https://www.brizy.cloud/dashboard for two years now.

  I've been connecting to this address since you sent it to me.

  However, your dashboard has a strange feature.

  Every once in a while, for no apparent reason, users can't access the dashboard for hours.

  Your dashboard access is unreliable and I hope you can fix it.

  I had this exact same problem a few months ago.

  0
• 

  Ariel H.

  • October 30, 2023 09:18

  Hi,

  Thank you for reaching out to us.

  Could you please try accessing the dashboard using an alternate browser during these occurrences? 

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.