hello, Please may i know wht the preview or the domain doesn't match with the page bilder ?

Rosa Puddu

• April 20, 2023 10:37

I've set  on eeffect to one image on my home page in wordpress , and if a check the web site or the preview , the image is gone, there is nothing more there , just the backround....

thanks

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  KC George

  • April 20, 2023 14:56
  • Edited

  Hi Rosa,

  Can you please share with us the URL of the page where we can see this issue? If possible, please also share with us a screenshot of the editor view.

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  Rosa Puddu

  • April 20, 2023 14:01

  https://nicolam49.sg-host.com/

   

   

  

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  Rosa Puddu

  • April 20, 2023 14:03

  should be like this
  
  i can not update the other image, idk why, but that empty space , must be full of images

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  Ariel H.

  • April 20, 2023 14:12

  Hi Rosa,

  Thank you for your cooperation.

  The issue appears to be related to a compatibility issue with SG Optimizer.

  In your WordPress Dashboard under SG Optimizer - Frontend, please disable the option "Minify Javascript Files" and check if that makes a difference. https://jmp.sh/zCgTD3jw

  If this does not help, please deactivate the SG Optimizer plugin. You may need to use an alternate plugin until we can roll out an update to fix the issue.  

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

   

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