The Builder it does not download - Help please

Vasilis Pappas

• April 20, 2023 07:29

Hello guys. Help please.

Im working with Brizy few years now whithout problems. But from from yesterday when I try to update a page with new info – it doesn’t download the builder. I get a blank screen. Do you know why? How can I fix this? Thank you.

My website: https://epixeirein.gr

A Brizy page I need to work https://epixeirein.gr/marketing-school/

A screenshot of the builder - blank:

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  Ariel H.

  • April 20, 2023 09:25

  Hi Visilas,

  Thank you for contacting us.

  The issue appears to be related to the script that triggers the Sectigo Secure Website popup when you hover the mouse into the Commodo Secure icon at the bottom of your page. This no longer works in the recent versions of Brizy and Brizy Pro.
  https://prnt.sc/sYXZIZlPvozn
  You may need to contact Sectigo support, so they can modify this script for you, so it won't interfere with Brizy page builder (or any other similar WordPress page builders).

  Meanwhile, you can delete the current versions of Brizy and Brizy Pro and install these versions instead.

  Brizy 2.4.15: https://jmp.sh/ekipsC8i
  Brizy Pro 2.4.14: https://jmp.sh/HkyItjto

  The above versions should allow you to update your pages.

  Best regards,
  Ariel H.

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  Vasilis Pappas

  • April 20, 2023 09:53

  Hello Ariel,

  I did something else. I’ve deleted the footer block and problem solved (for now). I’ll try what you suggested though.

  Thank you.

  -Vasilis

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