brizy whitelabel settings

Marios Filippas

• April 19, 2023 21:41

It happened to several brizy installations: i activated brizy whitelabel (/?brizy_enable_wl=true )

i changed the settings company name,description,prefix,support url,about url .

After 20-30 days the modified whitelabel settings were disappeared and the whitelabel was disabled automatically, i did not change something regarding the whitelabel functionality!

why this happened?

regards

Marios Filippas

 

0

• 

  Ariel H.

  • April 20, 2023 11:12

  Hi Marios,

  Thank you for contacting us.

  Upon checking, this issue only occurs on WP Multisite, if this is the case, please ensure that you have the most recent versions of Brizy and Brizy Pro.
  This is demonstrated on this screencast:
  https://youtu.be/CEK4PgA9AbY

  Otherwise, please provide us temporary access to one of your websites, so we can further check this issue.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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