I found a Bug - Confirming an Employee
Hello,
I'm about to give admin access to my website for your worker named Basharat Reyaz and his emails address **********
Just to confirm, do you recognize his name and does he work for you? Since I'm an affiliate partner, I figured I should double check on this account too for sercurity.
Any info helps,
Bryan
-
Hi Bryan,
I attest that Basharat Reyaz works with us in the customer service department. If you prefer, you can create a user in your WordPress Dashboard with support@brizy.io instead of his Gmail address.
0 -
Awesome, thank you. I just sent an email to the support email.
0 -
Did y’all get the alert for login credentials?
0 -
Hi Bryan,
Did you send the credentials to support@brizy.io? Normally you receive an automated reply from this email. Please check the automated reply and let me know the ticket number mentioned in the email.
0 -
Yes, I sent it to support@brizy.io. let me know if you got the notification or if i need to resend it.
0 -
Hi Bryan,
Without the ticket number, its difficult to check if we received your email. Let me suggest an alternate solution.
In your WordPress Dashboard under SG Optimizer - Frontend - JavaScript tab, please disable the option "Minify JavaScsript Files" and check if the images start showing on mobile devices. Please see this screenshot https://jmp.sh/zCgTD3jw
If this does not help, then please add the credentials in reply to the Support Email with the ticket number 23332 (instead of sending a new email)
0 -
Thank you! That took care of it. I appreciate the guidance. Bryan
0
Please sign in to leave a comment.
Comments
7 comments