Bug Report: Header Repeating in Footer on Page Builder

Shahram Bahadori Ghouchani

• October 25, 2023 14:56

Hello Support Team,
I am writing to report a bug that I have encountered while using the Page Builder (version 2.4.26) feature. Whenever I publish a page, the header is being repeated in the footer section. This issue is causing a disruption in the layout and user experience.

I have attached a screenshot for your reference:

Also, Upon publishing the homepage, all sections are being repeated two/three times:

 

Best regards, 
Mitra H.

 

 

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  Ariel H.

  • October 26, 2023 08:32

  Hi Mitra,

  Thank you for reaching out to us.

  This is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?

  Please add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/14660872637970
  WordPress Admin URL:
  Username
  Password

  Please make a full backup of your website as a precaution.

  Meanwhile, this could be due to an incompatibility between Brizy and a plugin or your theme.

  You can identify the conflicting software by:

  1. Deactivating one plugin at a time and checking if the problem resolves.
  2. Temporarily switch to another theme and check if the issue goes away.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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