Cancel Subscription

Nils Thiele

• April 18, 2023 06:12

Good day, i want to cancel my subscription. Best regards

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  Basharat Reyaz

  • April 18, 2023 09:01

  Hello, Nils

  We are sorry to hear that you have decided to cancel your subscription. 

  If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?

  Your feedback will help us identify areas for improvement.

  Regards, Basharat

   

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  Nils Thiele

  • October 30, 2023 20:30

  Hello, why was the license debited again on 04 October? You have confirmed the cancellation to me, I want the money back.

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  KC George

  • October 31, 2023 09:31

  Hey Nils

  My colleague Basharat asked you why you were canceling after we had received your request. We hadn't canceled your subscription as we haven't heard from you.

  Your subscription is now canceled and your last payment of €53.55 has been reimbursed. Within seven to ten business days, this amount should be credited to your payment method.

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