Correct fonts not showing correctly on mobile

Kim Lovino

• October 24, 2023 01:30

Hi,

I'm having issues with my Brizy Cloud website where the fonts that I used "Kaushan Script" (available without adding as custom font) is not showing when I visit the website on mobile.

I'm also having issues with the background photo not covering the entire section when it shows correctly on the admin side.

The website is: https://rockgen.ca/

Here's what I see on the admin side:

Here's what I see on my mobile:

Please help fix the issue.

Thanks

0

• 

  Ariel H.

  • October 24, 2023 10:35

  Hi Kim,

  Thank you for reaching out to us.

  Here's how your site appears on my end.

  

  The problem may be connected to the cache. Could you please try using another browser and see if this makes any difference?

  Best regards,
  Ariel H.

  0
• 

  Kim Lovino

  • October 25, 2023 07:13

  I tried different browsers (brave, Samsung browser, Chrome incognito, safari and Firefox) and different phones (Samsung S22 and iPhone 8) but the layout and the fonts are still showing incorrectly... 

  0
• 

  Ariel H.

  • October 25, 2023 11:14

  Hi Kim,

  Thank you for the update.

  I tried to access your website on both an iPhone 11 and a RealMe 6 Android phone; however, I couldn't replicate the issue you described. This might be related to cache problems on your network. Could you kindly request your friends to check the website on their devices as well?

  I am looking forward to your response.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.