Brizy backend importing tool not working for some templates

Diego Guzella Pinto Lopes

• October 23, 2023 16:36

Hi, some templates like the Home Feast is not being imported, even when I try to access it directly through its importing url https://websitebuilder-demo.net/wp-json/demos/v1/export?id=47 the theme is not downloaded. Are u guys going through a maintenance? Tks.

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  Diego Guzella Pinto Lopes

  • October 23, 2023 16:47

  It seems the Hitched theme (id 46) was also deleted from your list.

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  KC George

  • October 24, 2023 08:43

  Hi Diego,

  Thanks for reporting these issues and we apologize for your inconvenience. I have reported this and we will work on fixing these templates. 

  In the meantime, please download 'Home Feast' and 'Hitched' layouts from the Blocks and Layouts library. You will need to import pages one by one. Please select the option at the bottom 'Replace Global styling' when importing these layouts. 

  

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  Diego Guzella Pinto Lopes

  • October 24, 2023 12:21

  I have bought the lifetime license some years ago and I feel Brizy has finally fixed some bugs, which might allow me to invest in a wpms installation with it, but for that I would need this part working alright. Could you, please, let me know how long will it take to fix that? Tks! ;-)

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  KC George

  • October 24, 2023 14:59
  • Edited

  Hi Diego,

  It is difficult to commit on a date to fix this bug. Since more than 95% of the templates work well, I guess you can still work on implementing your plan to deploy Brizy on a Multisite network. Please keep in mind that Brizy licenses must be installed on each sub site for Brizy Pro to work (and not in the Network Admin)

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  Diego Guzella Pinto Lopes

  • October 24, 2023 15:07

  Actually there are many templates without working, around 24.

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  KC George

  • October 24, 2023 15:45

  Hi Diego,

  Do you have the list of 24 templates which are not working?

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  Diego Guzella Pinto Lopes

  • October 24, 2023 15:57

  These are the ones I know for now :-)
  appside, summit, design loft, hitched, home feast, home shop, hop, in shape, kaufman, keynote, kid quest, kids play, krowd, lavish, lodiz, meals on wheels, molino, moon, moves, natural beauty, parlor, pathfunder, pearh dent, pet care

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  Diego Guzella Pinto Lopes

  • October 24, 2023 16:27

  The error might be because of this "Error establishing a database connection" https://websitebuilder-demo.net/hitched/

  But the other ones are not returning the filled xml, as I told you  https://websitebuilder-demo.net/wp-json/demos/v1/export?id=47 - the xml is empty.

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  KC George

  • October 25, 2023 10:23

  Hi Diego,

  I appreciate you creating the list of templates that are not importing. I have filed a bug report. We'll investigate and work on a solution. We'll update you as we learn more about a fix.

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  Ariel H.

  • October 30, 2023 16:14

  Hi Diego,

  Thank you for your patience.

  I have received confirmation that the issue has been resolved. Could you please test it on your end to verify?

  If you have any further questions or concerns, please let me know.

  Best regards,
  Ariel H.

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  Diego Guzella Pinto Lopes

  • October 31, 2023 12:50

  Hi :-)
  it seems this one is still with problem https://websitebuilder-demo.net/hitched/
  I think 46 is its id https://websitebuilder-demo.net/wp-json/demos/v1/export?id=46
  Tks! ;-)

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  KC George

  • November 01, 2023 12:28
  • Edited

  Hi Diego,

  We have not yet added the Hitched starter template. We will add this in the coming days.

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  KC George

  • November 06, 2023 07:14

  Hi Diego,

  The 'Hitched' premade design layout has been added to the Starter Templates. Please check.

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