Renewal

Philipp Sojka

• April 17, 2023 06:47

Hello, Unfortunately I turned off The Auto-renewal for my Freelancer WP subscription. It was a mistake and I want to activate it again. May you help me by any chance. Thank you

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  KC George

  • April 17, 2023 10:30

  Hi Philipp,

  If you see that auto renewal is turned off on your account, it indicates that you have cancelled your Brizy Pro subscription. When a user cancels a subscription all data like billing, payment method etc are deleted from our system. Hence reactivating the subscription is not possible.

  Your best option is to purchase a new plan. Once the current plan expires, you will also have to replace your Brizy licenses with the new ones you can generate from the plan you would buy.   

   

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