Custom Domain Mapping Issue NocoAI
I am writing to express my disappointment with the Custom Domain Mapping feature. Despite following the instructions correctly, I have encountered two major issues.
Firstly, there is no support for Cloudflare proxy, which is a crucial feature for my website's security. Secondly, only the www.nocoai.io domain is set up, while the nocoai.io domain is not functioning(project not configured).
As a lifetime deal customer who has paid $795, I expect better service. Specifically, I would appreciate the option to export HTML so that I can host it myself.
Please address these issues as soon as possible. Thank you.
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Hi
We apologize for the inconvenience. We have fixed the issue with the naked domain https://nocoai.io/. It now redirects to https://www.nocoai.io/. When checking this page, please click on the refresh button on your browser's address bar to see the recent changes.

You have mentioned that "There is no support for Cloudflare proxy, which is a crucial feature for my website's security" Can you elaborate more on what are the security risks associated with not using DNS proxy?
As you can see on our pricing page, only the Agency plan has access to publishing options like Server Sync, HTML export and 3rd Party Free hosting. The Freelancer plan does not have these options.
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