Website Alignment is completely broken

AFROZ AHMAD

• April 14, 2023 14:27

After the recent update of the Brizy WordPress plugin, my website's alignment has become broken. The text and elements appear distorted, as shown in the attached screenshot. Despite clearing the website cache multiple times and checking the website in incognito mode, the issue persists. As a result, we are experiencing business losses. Urgent assistance is needed to resolve this issue.

 

 

0

• 

  Ariel H.

  • April 14, 2023 14:36

  Hi Afros,

  My apologies for the inconvenience.

  If by any chance your site is hosted by SiteGround, please temporarily disable the SG Optimizer plugin and see if this fixes the issue.

  For more information, please refer to this link:
  https://support.brizy.io/hc/en-us/community/posts/14347725623953

  Otherwise, if your site is not using SG Optimizer,  this is something we would like to investigate from your dashboard. Could you please provide us with the WordPress credentials, so we can look into this issue further?  

  Please add us as a user to your WordPress Dashboard and send the following details to:  communitysupport@brizy.io

  Community Post link:   https://support.brizy.io/hc/en-us/community/posts/14546681812881
  WordPress Admin URL: 
  Username
  Password 

  Please make a full backup of your website as a precaution.

  Best regards,
  Ariel H.

  0
• 

  AFROZ AHMAD

  • April 14, 2023 15:51

  Thank you for your prompt response. I have cleared my cache multiple times and it appears that the page is now functioning properly. However, I did experience some alignment issues yesterday after the page had been working correctly for a while. I will continue to monitor the situation and if the issue persists, I will provide you with my login details.

  0

Please sign in to leave a comment.