How can I do a refund request?
I'm tried to use brizy and wordpress but I didn't like it as I thought i would so I would like a refund for now...
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Hi Adriano,
Thank you for reaching out to us.
To cancel your subscription, please follow these steps:
- Log in to your account dashboard.
- Click on the "Account" tab.
- Select "Payments" from the menu.
- Scroll down to the bottom of the page.
- Click on the option to "Request Cancellation".
Screenshot - https://i.imgur.com/FrvE27T.png
If you have any further questions, please let us know.
Best regards,
Ariel H.0 -
Hi Adriano,
Thank you for the update.
It appears that you are currently logged into a different dashboard. In any case, I can help you submit a cancellation request.
If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?
Your feedback will help us identify areas for improvement.
I am looking forward to your response.
Best regards,
Ariel H.0 -
I chose to cancel it cause I wanted to try and maybe remake my Wix website on WordPress, but happens that I didn't like Brizy and WordPress as I do enjoy Wix for now...
Maybe in the future, I'll join WordPress + brizy again, but for now, it's not for me.
Anyway, Please if you can help me with submitting a cancellation request, i'll be grateful. Don't know exactly why the dashboard isn't the same as it should.0 -
Hi Adriano,
Thank you for your patience.
I received confirmation that your subscription is now cancelled. You can anticipate the refund to be processed and credited back to your account within 5-7 business days, or even sooner.
If you have any further questions, please let us know.
Best regards,
Ariel H.0
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