Why do you need to approve questions?

Ben Mitchell

• October 18, 2023 23:37

I have had troubles with Brizy before, and am again having an issue with being unable to access my website today, and have been unable to get timely responses. Why do you need to approve trouble shooting questions? If you can't help a customer like myself, perhaps another customer who has experienced the same problems might be able to.

Censoring help questions might seem to indicate that there may be a LOT MORE problems with Brizy than it appears.

Frustrating to not be able to get timely help.

0

• 

  Ariel H.

  • October 19, 2023 00:37

  Hi Ben,

  Sorry for the delayed response.

  I replied to you on this support thread: https://support.brizy.io/hc/en-us/community/posts/14520527633810-

   

  0

Please sign in to leave a comment.