Issue with white label agency account
I am having a serious issue.
When I try to login into my agency dashboard (https://admin.elicitpro.net/dashboard) it redirects to my company website (creatability.com).
They are on different domains! and I have checked the DNS of both and there is nothing that would cause this.
I have cleared cache, flushed DNS, tried multiple different browsers in both normal and private/incognito modes - always the same result.
I had a friend try to login on their computer, so different machines, different locations, different internet routers etc etc. He got the same result. It redirects to creatability.com
This is now a serious issue since I cannot update a client's website!
Please advise if the issue your end or what else could be causing this.
TIA
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Hi Paul,
We apologize for the inconvenience. My colleague Natalia has written to you about the redirection issue by email.
In the mean time, please login to your brizy.io account using the email address you use for the Agency plan and click on 'Go To Brizy Cloud' button and check if you are able to sign in to your Elicitpro Dashboard
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