Account issues

Goh Shu Yi

• October 18, 2023 02:39

Hi, I bought the Personal Plan but I cannot seem to use the Pro features on my site. Please assist. Thank you!

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  KC George

  • October 18, 2023 04:42

  Hi Goh,

  The Personal Cloud subscription plan you have subscribed to allows you to develop one project using the Pro features and unlimited projects using Free features. 

  You can upgrade a Free project to Pro by selecting the 'Activate' option in your Brizy Cloud Dashboard.  

  

   

  You can downgrade a Pro project to Free by selecting the 'Downgrade' option. 

   

  Please look for the labels Pro and Free on your projects. For instance, in your account, Project #2 is a Pro project and you can use Pro features on this project. Are you missing a Pro feature in Project #2?

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