Refund
I would like to request a refund for the Agency plan i recently purchased under the 30 day money back guarantee.
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Hi James,
Thank you for reaching out to us.
We are sorry to hear that you have decided to cancel your subscription.
If it is not too much trouble, could you please spare a few minutes to let us know why you chose to cancel your subscription?
Your feedback will help us identify areas for improvement.
Best regards,
Ariel H.0 -
Hi has my refund been processed? I haven't heard anything.
I have decided this isn't the best route for my business at present and in the process of deciding if being able to export as html would be a better option (Brizy Cloud Agency). Being tied into WordPress probably isn't a viable plan at the moment.
Other than the couple of bugs I found whilst using for a short space of time it's a great builder, not sure how speed compares between it and other builders.
There are some features on other builders I have tested which would be good such as breakpoints that change an element into something based on screen size also the ability to adjust screen sizes further than the 3 options you have.. each mobile, tablet and monitor vary in size so being able to change these further could improve brizy further.
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Hi James,
My apologies for the delay.
Your cancellation/refund is currently being processed, and I will provide you with further updates as they become available.
Best regards,
Ariel H.0 -
Hi James,
Thank you for your patience.
We have completed your request, and we wanted to inform you that the refund process typically takes 5-7 business days, depending on your bank. If you have any questions or concerns, please don't hesitate to contact us.
Best regards,
Ariel H.0
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