Cannot scroll to select text options

Ken Fleisher

• October 15, 2023 14:15

I cannot change the styling of my text. It was not a problem when I started my new page on Brizy Cloud.

But now, when I add a new text element, I cannot scroll the Font to select Open Sans (which is at the top of the list). When I place my cursor over the font list, the entire page scrolls instead of the font list.

The same happens when I try to select "Black" for font weight and it is not already visible in the list. I simply cannot scroll any of the selection lists which is making page building quite frustrating!

Things I tried:

1. Refresh page.
2. Refresh Chrome (on Mac).
3. Restart Mac.
4. Open Brizy Builder from Incognito tab.

Any ideas? Thanks.

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  Ariel H.

  • October 16, 2023 10:51

  Hi Ken,

  Thank you for the details.

  Could you please verify if you encounter the same behavior when using Firefox or a different browser?

  If this doesn't make any difference, I recommend disabling all plugins except for Brizy and Brizy Pro. This will help determine if the issue is caused by a conflict with a third-party plugin. If the issue is resolved, you can then enable the other plugins one by one until the issue reoccurs. This process will help identify the conflicting plugins. Additionally, you can temporarily switch to another theme to see if the issue is related to your current theme.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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