Custom video element can't upload properly

Emerging Smart

• October 15, 2023 11:32

I have try to upload a 98mb video usijng the custom video element but it show error "file is invalid". I tried upload video size lesser than 50mb and it succeed. But it doesn't play when clicked. I tried creating new project and do the same thing, i still got the same error. BTW i need to upload full HD video which size is 98mb. Can you please increase the max upload size allowed?

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  Ariel H.

  • October 16, 2023 09:31

  Hi,

  Thank you for reaching out to us.

  We understand your request to increase the maximum upload size for videos, but we currently have a 50MB limitation in place and this cannot be changed.

  Larger video files, like the 98MB full-HD video, can slow down your website's front-end because browsers wait for the entire video to load before playing it. To maintain a smooth user experience, we recommend uploading large video files to platforms like YouTube or Vimeo. You can then easily embed these videos into your website using the video element.

  This approach will not only provide faster loading times but also ensure seamless video playback. 

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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