Not able to publish a domain

Philip Conner

• October 13, 2023 22:00

I need help, I am suppose to launch this site, and not I am not able to publish a domain. I need to have this live by tonight...

 

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  Kc George

  • October 16, 2023 08:31

  Hi Philip,

  We apologize that we could not get back to you earlier. Brizy Support does not work during the weekends.

  We have fixed the issue on your Dashboard. You should be able to publish using custom domain now.

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  Philip Conner

  • October 19, 2023 01:30

  Hello KC, 

  I am able to publish, but it seems like the dashboard was reverted back. I am no longer able to establish if a site is to be Pro or Free. 

  Also, no, I cannot save a popup when trying to create a condition.

  

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  Kc George

  • October 19, 2023 06:29

  Hi Philip,

  We are looking into the feature to upgrade and downgrade projects in your Dashboard.

  Please let us know these details of the project where you are facing the issue with saving popups

  • Workspace
  • Project Name
  • Preview URL

  

   

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  Philip Conner

  • October 19, 2023 19:10

  

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  Kc George

  • October 20, 2023 05:39

  Hi Philip,

  Please have a look at this screen recording for my test. https://jmp.sh/W9MhUOnr

  The save button appears to work quietly even if it doesn't indicate that the changes have been saved. Please let me know if it works for you too.

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  Philip Conner

  • October 20, 2023 14:58

  Hello KC, 

   

  Thank you, it did seem to work!

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