Unable to edit on Brizy Cloud

Todd Mortenson

• October 11, 2023 16:48

• I am able to login to brizy cloud
• I am able to go to the various projects and see all the webs available
• When I attempt to "edit project" for any of the projects I have, I get a black page with a loading indication, but then get a "something went wrong" notice.
• This just stops and does not allow any editing of any of my projects.

This is new as of this morning.  Everything seemed to work properly yesterday afternoon.

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• 

  Kc George

  • October 12, 2023 08:17

  Hi Todd,

  A software which can interfere with other software on your computer can cause this issue. For example

  • An anti virus software like McAfee and AVG installed on your computer Operating System
  • An ad blocker browser extension
  • Windows Defender Firewall
  • A malware protection browser extension

  If you use a browser with multiple extensions, try opening the Brizy Cloud Dashboard using a different browser which has no extensions

  Disable antivirus, malware protection, firewall apps on your computer and check if the issue resolves.

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