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URGENT: Help needed website down

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6 comments

  • KC George

    Hi Federico,

    Can you please share with us your Brizy and Brizy Pro version numbers?

    If you do not see Brizy Pro 2.4.17, please delete Brizy Pro, download brizy-pro-2.4.17.zip and upload it to your WordPress Dashboard. https://jmp.sh/xzdANfh4

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  • Federico Mazza

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  • KC George

    Hi Federico,

    The reason why your website frontend is messed up is because several Brizy JavaScript and CSS files are missing. https://jmp.sh/SeTBWMkQ

    Can you deactivate WP Super Cache and check if that helps? If you have enabled any server side security software on your hosting account with https://www.aruba.it/ please disable the security systems and check if that helps.

    Please also check with your hosting company why so many Brizy JS and CSS files are missing on your site?

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  • Federico Mazza

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  • KC George

    Hi Federico,

    The URL https://www.power-gym.it/ seems loading fine now. I hope your issue is resolved?

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  • Federico Mazza

    Hi,

    JS and CSS files were not blocked. You can see they return 404 error.

    Anyway, I fixed by adding and removing an element from the homepage. This somehow forced a CSS refresh.

    Thanks anyway

    Kind regards

     

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