Brizy.cloud non responsive - cant even add a new page - it just spins and spins

Julianne M Bosch

• April 05, 2023 20:00

I created a new page and went to edit it..

it just spins and spins - no way to get to the editor.

Is the platform down or having issues?

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  Ariel H.

  • April 06, 2023 12:39

  Hi Julianne,

  Thank you for reaching out to us.

  Could you please try to edit your pages using a different browser or clearing your browser cache? This may help to solve the problem. 

  Please let me know how it goes.

  Best regards,
  Ariel H.

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  Julianne M Bosch

  • April 12, 2023 01:03

  I have tried this multiple times.  It seems you all have some code running in the backend (when i inspect the page i see a lot of javascript load errors).

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  Ariel H.

  • April 12, 2023 08:46

  Hi Julianne,

  Thank you for the update.

  We have examined your site and found no issues with editing or adding pages.
  This is demonstrated in the following screenshots:
  https://jmp.sh/HW4E2bhg
  https://jmp.sh/vt8T5FSr

  Could you please try to edit your pages on another computer and see if this makes any difference?

  Best regards,
  Ariel H.

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