Please change my subscription

Alicia Visser

• April 05, 2023 15:30

Hello!  

I was unable to renew my subscription on April 1.  I had to cancel my credit card on file because I lost it.  I should have been more on top of it, but recently had a baby (on Feb. 28) and was preoccupied with taking care of him while he was sick over the weekend.

I am unable to sign up for my old subscription, so I signed up for Agency, which I don't actually need.  I need a subscription similar to the one I had previously.  Can you please help me?

 

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  Ariel H.

  • April 06, 2023 08:16

  Hi Alicia,

  Thank you for reaching out to us.

  I will follow this up and reply to this post.
  https://support.brizy.io/hc/en-us/community/posts/14320704681745

  I will close this for now to avoid confusion.

  Best regards,
  Ariel H.

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