Nemanja Pavkov

Nemanja Pavkov

• October 10, 2023 08:43

Hello,

I am experiencing significant issues with your page builder, and it's become extremely frustrating as I'm on a tight deadline with my project. Not only is the builder consistently causing problems with my website, but I also created three templates intended for specific post categories. I've spent a month attempting to integrate the plugin successfully into Brizy and simply want to edit the text for subsequent blog posts. I've reached my limit.

I would like to cancel my plan and request a refund. I have never been as frustrated with a plugin as with Brizy. Please get back to me as soon as possible to resolve this issue.

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  Ariel H.

  • October 10, 2023 10:02

  Hi Nemanja,

  We're sorry that Brizy didn't meet your expectations.

  To proceed with your refund and plan cancellation, please follow these instructions:

  1. Log in to your account dashboard.
  2. Navigate to the "Account" tab.
  3. From the menu, select "Payments".
  4. Scroll down to the bottom of the page.
  5. Click on the option to "Request Cancellation".

  Here is a screenshot for reference: https://i.imgur.com/FrvE27T.png

  When submitting the cancellation note, you can include a request for a refund of any charges that have been applied to your account.

  If you have any further questions or need assistance, please feel free to ask.

  Best regards,
  Ariel H.

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