WP layout sync issues with Cloud

David Peyton

• April 04, 2023 15:38

Hi there,

As a Brizy WP Pro user, I've installed the newest pro and free versions (Pro 2.4.17 and Free 2.4.18). I attempted to sync from cloud to WP, and the process went smoothly. Unfortunately, when syncing from WP to the cloud, both the block and layout failed to synchronize.

To fix this issue, what steps should I take to successfully sync from WP to the cloud? Also, is there a minimum hosting requirement? I am currently using shared hosting.

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  Ariel H.

  • April 04, 2023 16:00

  Hi David,

  Thank you for reaching out to us.

  Please ensure that you have PHP 8.0 or higher in your shared hosting account.

  If you have any security plugins such as WordFence or similar, please try to temporarily disable it and see if this will help.

  If nothing helps, please take a screenshot of errors found in developer tools and send it to us.
  https://support.awesome-table.com/hc/en-us/articles/115003787169-Using-the-Debug-Console-in-Google-Chrome-to-identify-errors

  Best regards,
  Ariel H.

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  David Peyton

  • April 04, 2023 19:29

  Thank you! After upgrading to PHP 8.0, it worked!

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