Help

Christa Grossenbacher

• April 04, 2023 11:23

Hello dear brizy team
On March 31 I bought a domain "erinnerungshueter.ch" at Infomaniak, this domain is active. At brizy I bought the PRO version. Now I used the domain name instead of the subdomain. Until now the page does not work. I can't preview it either. I can edit the page but I can't find it online. 
In one of the answers I read that I have to publish the page, this is not possible I only have the options save layout, clear layout or switch to draft.

Did I do something wrong? Or will it take a few days?

 

Thanks and love

0

• 

  KC George

  • April 04, 2023 11:49

  Hi Christa,

  Can you please confirm if you have followed the procedure in this article to add your custom domain to your Brizy Cloud project? Custom domain (A Record Redirect)

  Can you please also mention the brizy.site URL of your project?

  

  0
• 

  Christa Grossenbacher

  • April 17, 2023 14:10

  Hello dear Brizy Team

  I did everything according to the instructions. ARecord & CNAME created. All settings are now "green", why does the page still not work?

  Freundliche Grüsse

  Christa Grossenbacher

  0
• 

  KC George

  • April 17, 2023 17:07

  Hi Christa,

  Can you please try this and see if it helps? In your Publish on Your Domain screen, delete your custom domain and add it again and wait for half an hour for the SSL certificate to be generated.

   

   

  0
• 

  Christa Grossenbacher

  • April 19, 2023 06:14

  Thx!!! Now it works!! :) perfect.

  Freundliche Grüsse

  Christa Grossenbacher

  0

Please sign in to leave a comment.