contact forms are not working

Mahyar Moharer

• October 04, 2023 17:53

Hi, 
when I submit forms from the contact section in. my websites the emails do not go through and are never received. email addresses are OK.
please let me know what should I do.

1

• 

  KC George

  • October 05, 2023 06:49

  Hi Mahyar,

  Can you please let us know the Workspace, Project Name and the URL of the page where you are facing this issue? We will take a look

  

  0
• 

  Mahyar Moharer

  • October 06, 2023 12:48

  Hi,
  My personal Projects
  Sunset-Dental-Clinic
  https://www.sunsetdentalclinic.ca

  Mahyar Moharer

  0
• 

  KC George

  • October 06, 2023 14:21
  • Edited

  Hi Mahyar,

  I have tested the contact form on your website after adding my email address to your form. I received the email notification in my Gmail address.  

  

  Please check your SPAM folder for email notifications. If the email client permits, report this email as not spam.

  

  You could also try adding additional email addresses and check if you receive notification in the second email address

  0
• 

  Mahyar Moharer

  • October 09, 2023 07:47

  Hi,
  I tried with Gmail and Outlook accounts it is working but emails from info@sunsetdentalclinic.ca are not being received, I checked my other projects and unfortunately, none of them work through their official emails.
  This is really critical for me and the businesses I work with.
  Sincerely

  Mahyar Moharer

  0
• 

  KC George

  • October 09, 2023 12:13

  Hi Mahyar,

  Looks like your email info@sunsetdentalclinic.ca is hosted with Google. Please bypass the spam filter for incoming emails using the spam settings following the procedure in this screen recording https://jmp.sh/oxtkV4dG

  Once you complete the above procedure, please check if you are able to receive email notifications into the email  info@sunsetdentalclinic.ca

  1

Please sign in to leave a comment.