Page not redirecting Properly

Max Maydon

• March 31, 2023 10:46

Hi there

My page https://candidate.audacity-talent.com/candidatepresentationcfotech10 doesn't work consistently. It often goes just to candidate.audacity-talent.com which is (intentionally) blank for the moment. If I access the page via Brizy Cloud, it will work for 20 mins or so and then stop working.

Thank you ! 

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  Ariel H.

  • March 31, 2023 11:56
  • Edited

  Hi Max,

  Thank you for contacting us.

  Could you please send us a screenshot of the Redirects tab showing the redirects, so we can check how you set this up?

  Did you try clearing your browser's cache or using another browser to see if you get the same behavior?

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Max Maydon

  • March 31, 2023 12:29

  Hi Ariel

  Here's the screenshot

  And yes I cleared caches and browser
  
  Thanks for your help

  

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  Ariel H.

  • March 31, 2023 12:47
  • Edited

  Hi Max,

  Thank you for your cooperation.

  It looks like you are using the full URL, please try this example instead.
  Please see screenshot on this link - https://prnt.sc/8rvmhLq0Y-Kt

  In example 1, I'm trying to redirect my home page to the new page.

  In your case (Example 2), you just need to use "/", put a one or two space and find the slug of the page where you want to redirect your home page.

  I hope this helps.

  Best regards,
  Ariel H.

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  Max Maydon

  • March 31, 2023 12:57

  Like this ?

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  Ariel H.

  • March 31, 2023 13:17

  Hi Max,

  Yes, that is right, as long as the slug is correct, it should work.

  Please hit Save Changes at the bottom and try it.

  Best regards,
  Ariel H.

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  Max Maydon

  • March 31, 2023 14:08

  Unfortunately it's not working! It works if I click on the link from Brizy Cloud but it doesn't work otherwise 

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  Ariel H.

  • March 31, 2023 14:54

  Hi Max,

  Please also ensure that both pages are published and not Draft.

  

  Best regards,
  Ariel H.

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